E-commerce giant Amazon will add up to 30,000 new part time jobs at its fulfillment center as well as customer service department over the next 12 months. The announcement of hiring would increase the company’s ranks of part-time employees by 75%.
The majority of the new jobs will be in distribution centers and warehouses of Amazon, filling online orders for customers but approximately 5,000 will be customer services positions that are work from home said Amazon on Thursday.
It was not announced where the jobs would be filled.
Unlike the jobs in warehouse, the 5,000 jobs online for virtual customer service allow employees from anywhere to be employed.
These types of jobs are becoming more popular for both employers as employees. The positions allow workers to work from virtually anywhere there is Internet and they are less expensive for employers due to not having to pay full benefits.
A vice president with Amazon said there were many people who need or want a job that is very flexible, and the company is happy to empower those people regardless of where they live.
Over 70% of the virtual customer service as well as fulfillment center workers worldwide work over 20 hours a week, which qualifies them to receive benefits including disability, life, vision and dental insurance and funding for medical insurance said Amazon.
Amazon has rapidly expanded it e-commerce retail roots to other areas. In addition, to its expanding entertainment business and its strong cloud computing segment, Amazon is developing new drone technology that ultimately could see it rely upon an army of unmanned aerial vehicles of its own to deliver the products sold on its site to customers.
It has also expanded its same-day delivery offering to better compete with traditional retailers in the brick and mortar segment.
Amazon CEO and founder Jeff Bezos said he is planning to open fulfillment centers across the globe and would invest in technologies of advanced logistics such as drones.
While drones might, in some ways, replace humans, people are critical to making sure Amazon is able to deliver its goods to the homes of customers not only on time but within its budget.
The hiring announced on Thursday comes three months after the company announced it would be hiring up to 100,000 full time employees before the middle of 2018.
That sum, along with the just announced 30,000 for part time would grow Amazon’s employee base in the U.S. to over 300,000 people.
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